Terms & Conditions

Please read these Terms of Use carefully before accessing or using our website and services.

Legal Document

Terms of Use — HomeExperts

Operated by Azcon Infra Technical Services LLC

Preamble

These Terms of Use (hereinafter referred to as the “Terms”) represent an agreement between Azcon Infra Technical Services LLC (hereinafter referred to as the “Company”), operating the service brand HomeExperts, and its Customer. These Terms supersede all prior negotiations or agreements, whether written or oral, except as expressly provided herein.

Your access to or use of the website www.homeexperts.ae or any services offered by HomeExperts constitutes your acknowledgment that you have read, understood, and agreed to be bound by these Terms. By using this Website, Sub-domains, or Services, you confirm that you have the legal authority to accept these Terms on your own behalf or on behalf of any entity you represent. If you do not agree, you must not use the Website or Services.

1. Definitions

a.Website: Refers to www.homeexperts.ae and all associated sub-domains.
b.Company: Refers to Azcon Infra Technical Services LLC.
c.Brand: Refers to HomeExperts, a service brand operated by the Company.
d.Third Parties: Any party not directly part of these Terms.
e.Services: HomeExperts provides home maintenance and improvement services including, but not limited to, AC maintenance, duct cleaning, plumbing, painting, handyman services, and related works. The scope of services may change at the Company's discretion.

2. License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services. This does not grant you ownership of any intellectual property.

3. Security

HomeExperts respects your privacy and is committed to protecting your personal information. Any information you submit through our Website will be handled with appropriate care and reasonable security measures.

We do not share, sell, or disclose your personal information to any third party without your prior knowledge and explicit consent, unless such disclosure is required for the purpose of delivering the requested services or mandated by applicable laws and regulations.

All information shared with us will remain confidential and will only be used for service-related communication and operations as agreed by you.

While we take reasonable precautions to protect your information, we cannot guarantee absolute security of data transmitted through the Website.

4. Maintenance Packages and Agreements

HomeExperts may offer maintenance packages on a monthly or annual basis. Details provided on the Website are for informational purposes only. Final service agreements will be governed by separate contracts tailored to customer requirements.

5. Important Disclaimers

a.The Service may include administrative communications which you cannot opt out of.
b.Website information is provided for general purposes only and may not always be accurate or complete.
c.Services, pricing, and availability are subject to change without notice.
d.Services are provided on an "AS-IS" basis.
e.Customers should contact us directly for confirmed and updated service details.

6. No Resale of Services

You may not resell or act as an intermediary for our services without full disclosure and written consent from the Company.

7. Intellectual Property Rights

All Website content is owned by Azcon Infra Technical Services LLC and protected under UAE and international laws. Unauthorized use is strictly prohibited.

8. Links to Third Parties

We are not responsible for content or practices of third-party websites linked from our platform.

9. User Conduct

Users must not misuse the Website, including but not limited to misrepresentation, spamming, or interfering with services.

10. Customer Representations

You confirm that:

You are legally eligible to enter into agreements
Information provided is accurate
You will comply with all applicable laws
You will not duplicate or misuse service content

You agree to indemnify the Company for any breach.

11. Force Majeure

The Company shall not be liable for delays caused by events beyond its control, including natural disasters, government actions, or supply disruptions.

12. Governing Law

These Terms are governed by the laws of Dubai, United Arab Emirates. Any disputes shall fall under Dubai courts jurisdiction.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website implies acceptance.

14. Disclaimer of Warranties

All services are provided “AS IS” without warranties of any kind.

15. Limitation of Liability

The Company shall not be liable for indirect or consequential damages arising from use of the Service.

16. Indemnification

You agree to indemnify and hold harmless Azcon Infra Technical Services LLC and its affiliates from any claims arising from misuse of Services.

17. Severability

If any provision is invalid, the remaining Terms remain enforceable.

18. Waiver

Failure to enforce any right does not constitute a waiver.

19. Entire Agreement

These Terms constitute the entire agreement between you and the Company.

20. Contact Information

For inquiries, please contact us at: info@homeexperts.ae